PRIVACY POLICY
James Ciccotti Bridal Shoes & Accessories takes your privacy concerns seriously, and makes every reasonable effort to protect your privacy and provide a safe, secure online shopping experience.
SECURITY
Orders placed on our site are encrypted by SSL (Secure Sockets Layer) technology, the industry-standard security protocol, so your transactions are protected. Your credit card number and other personal data will be treated with the highest standards of safety, security features and confidentiality.
RETURNS AND EXCHANGES
All shoes may be exchanged or returned for a credit or refund within the first 10 business days.
Pre-approval of all returns is required. To request return authorization and receive return instructions, use the form "contact us" on this web site, or call us at 773-525-4280.
Shoes returned for refund are subject to a $20 restocking fee. No restocking fee applies to any shoes being exchanged for other items. Shipping & handling charges are not reimbursable. All return and exchange shipping expenses must be pre-paid by the customer. No C.O.D's will be accepted.
A copy of the invoice must accompany the return. All goods must be returned in the original packaging. The quality of all items is fully guaranteed by our company and merchandise is inspected for cleanliness and quality prior to being shipped. Therefore, returned items must be unused, undamaged, and in original condition. We will not accept any returned items that show visible signs of use or wear. It is the sole discretion of James Ciccotti Bridal Shoes & Accessories to determine if returned goods are in salable condition. Merchandise that is returned in non-salable condition will be returned to the customer at the customer's expense.
Refund policy, applies only to Internet and phone orders.
Handbags are not returnable or exchangeable.
All custom orders are not returnable. Personalized products (products that have been dyed, custom ordered, or otherwise personalized) are not eligible for return or refund.
James Ciccotti Bridal Shoes & Accessories does not accept goods returned after 10 business days from receipt of shipment.
